For clients
How to book, change or cancel
Booking
If your practice takes bookings online, choose a service and a time on its booking page. You get an email confirming the request, and another when it is confirmed.
Changing or cancelling
Each confirmation email has a link to manage that appointment: open it to choose another time or to cancel. Please give as much notice as you can; your practice can tell you its cancellation policy.
Your own page
On the booking page, “Already booked?” emails you a link to your own page at the practice, with your appointments, any forms to fill in and any invoices to pay. The link works for 7 days; ask for a new one at any time.
Not for emergencies
Booking pages and messages are not watched around the clock. If you need help urgently, call your local emergency number or a crisis line.
olivegrove.app/resources/booking