Guide for therapists

    Documenting couples and family sessions: whose record, what goes where, and privacy between partners

    Updated 28 October 2026

    Decide at the start who the client is: the couple or family as a unit, or each person. That choice decides whose record a joint session belongs to, who may read it, and what happens to it if the relationship ends. Write joint notes so that every person in the room could read them, keep what one person shares alone in that person’s own file, and agree a policy on secrets before anyone tells you one. Who can access a shared record, and on what terms, depends on where you practise.

    The Couples and families page in Olive Grove: a fictional couple as a card with both partners, buttons to open their shared file or start a joint session, and individual clients below, ready to be connected.

    Whose record is it?

    AspectOne shared recordA record for each person
    Joint sessionsOne note in the shared recordThe same joint note in each person’s file
    Individual sessionsNeed a separate record, or careful handlingStay in that person’s file only
    If the couple separatesThe shared record has to be divided or kept as it isEach person keeps their own file
    Release of recordsUsually involves everyone in itJoint notes still name the other person

    Either can work. What matters is that you choose deliberately, explain the choice at intake, and keep to it. Write it in each person’s consent, along with who may ask for a copy of a joint note.

    What goes in a joint note, and what does not

    • Who was present, by name and role, and anyone who left part way through.
    • The relationship as the focus: patterns between people, what each person said and how the others responded, kept factual and attributed.
    • Balanced language. Describe each person with the same care, so no one reads the note as taking sides.
    • Risk asked about for each person, and where that was done privately, a note that it was done and where the detail is kept.
    • Not in the joint note: what one person told you alone, their individual history, or a diagnosis for one person that the others have not heard. That belongs in the individual file.

    In family work with children, record who holds decision-making responsibility and who consented, and write about each child as carefully as about the adults. Who may read a child’s record depends on where you practise.

    Privacy between partners

    Set a policy on secrets before individual contact begins, put it in writing, and repeat it when you meet anyone alone. Common positions:

    • No secrets: anything said individually that bears on the relationship may be brought into joint sessions, usually by the person themselves with your support.
    • Limited secrets: individual disclosures stay private unless they bear on safety or make the joint work impossible.
    • Your discretion, explained in advance, with what you would weigh.

    Whatever you choose, safety comes first. Questions about violence or coercion between partners are best asked of each person alone, and what is said must not be put where the other partner could read it.

    How Olive Grove helps

    In Olive Grove you connect clients as a couple or family by dragging one onto another. A joint session then appears in every member’s file with one shared note, while a partner’s individual sessions stay in their own file only. The group has a shared relationship formulation and plan, and each person keeps an individual formulation. Ticking who is In the room decides whether a session is joint or individual and which files it goes into. The CSI-4 and the HITS are given to each partner separately. Separate keeps joint sessions in both files and copies the shared formulation and goals to each.

    See Couples and families, the couples and family features, and the couples note format in DAP, SOAP, BIRP and GIRP notes.

    Common questions

    Sources

    1. Margolin G (1982). Ethical and legal considerations in marital and family therapy. American Psychologist, 37(7), 788-801. doi.org/10.1037/0003-066X.37.7.788

    This guide is general information for clinicians, not legal or clinical advice about a particular client. What applies to you depends on where you practise and on your regulator or professional body.

    Olive Grove: notes drafted on your own computer

    It transcribes the session, offers short cues from your approach, and drafts the note in your format, with its AI running on your computer.