Set up online booking

1. 1

   Step 1: Set your Working hours first (Calendar > Hours and breaks). Only times inside them, minus appointments and blocked time, are offered.

2. 2

   Step 2: Open Calendar > Connections > Online booking and tick Take bookings online.

3. 3

   Step 3: Under What clients can book, add up to 12 services: a name, a length, an optional price, in person or online in your video room, and whether new clients may book it.

4. 4

   Step 4: Set the rules: Book at least (hours ahead), Book up to (days ahead), Change or cancel until (hours before), Time between sessions, and the Page language (English or French).

5. 5

   Step 5: Choose I confirm each booking myself if you want to approve each request, and whether New clients may book.

6. 6

   Step 6: Add a few words for clients and your cancellation policy (both optional). Clients must accept the policy to book.

7. 7

   Step 7: Press Update my page, then Copy link and share it on your website, email signature or directory profile.

Share it

• Copy a button for your website copies a ready Book online button. Paste it into your website’s editor where HTML is allowed.
• To send people straight to one service, choose it under What clients can book and press Copy its link: the page opens with that service chosen.

Your logo and colour

• Under Your logo and colour, press Choose a logo… (PNG, JPEG or WebP; Olive Grove makes it small) and Colour… to pick your colour. Remove the logo and Use the standard colour undo them.
• They show on your booking, appointment, card and portal pages. The pages adjust your colour where needed so text on it stays readable, in light and dark mode.

When a client books

• Instant booking: the client is confirmed at once, and the booking reaches your calendar the next time Olive Grove checks, every few minutes while it is open.
• If you confirm each booking: the request waits under Waiting for you. Press Confirm or Decline; the client is emailed either way.
• The client gets reminders 24 hours and 2 hours before, and a link to change or cancel. Emails are sent in your practice’s name, with replies coming to you.