Join a waitlist when no time suits you

    Checked against the app on 24 October 2026

    If no time on the booking page suits you, join the practice’s waitlist. When a time opens, you get an email with a link to book it; the first person to book it gets it.

    1. Step 1: On the booking page, choose a service.

    2. Step 2: Under the times, press Join the waitlist.

    3. Step 3: Enter your full name and email. A phone number is optional, and so is a note on the days and times that suit you, for example “weekday mornings”.

    4. Step 4: Press Join the waitlist. A confirmation is on its way by email.

    When a time opens

    • You get an email, A time just opened, with a link to the booking page. Book as usual; the first person to book the time gets it, so it may be gone when you look.
    • You are emailed at most three times. Your place is kept 90 days.
    • To leave the waitlist, open Take me off the waitlist in any of these emails. You can still book at any time.

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