Cloud backup with your recovery code

    Checked against the app on 24 October 2026

    Once a day, an encrypted copy of your practice is sealed on your computer with your recovery code and kept online. Only your recovery code opens it: nobody else can, us included. Restore it on the same computer or a new one.

    Olive Grove’s Settings, Backups at Cloud backup: an encrypted copy of your practice kept online, Back up online every day, Recovery code, Restore from a cloud backup and Delete my cloud backups.

    Where: Settings > Privacy and security > Backups > Cloud backup

    1. Step 1: Open Settings > Privacy and security > Backups > Cloud backup and tick Back up online every day.

    2. Step 2: Write down your Recovery code… and keep it somewhere safe, away from the computer.

    3. Step 3: Choose whether to include recordings. They are left out unless you tick them.

    4. Step 4: Press Back up now to make the first one.

    • The newest 10 backups are kept.
    • To restore, choose Restore from a cloud backup…, on this computer or after installing Olive Grove on a new one, and type the recovery code.
    • Delete my cloud backups… removes them from the service.
    • It needs a subscription, and is off until you switch it on.

    Was this article helpful?

    Still need help?

    Write to us. We read every message and reply within one business day.