Privacy view: hide the screen

    Checked against the app on 24 October 2026

    If a client can see your screen, press Ctrl+H (or Privacy view during a session). The window shows only the time, a still tree and how to return. Recording carries on.

    Olive Grove in Privacy view during a session: a dark screen with only the time, a still olive tree and the words Privacy view: press Ctrl+H or click to return.

    Where: Record > Privacy view; Ctrl+H anywhere; Session menu > Privacy view

    1. Step 1: During a session, press Privacy view in the session bar, or Ctrl+H from anywhere in the app.

    2. Step 2: The whole window shows only the time, a still tree and “Privacy view: press Ctrl+H or click to return”. Floating windows such as In-Session Assist and Consult are hidden too.

    3. Step 3: Click anywhere or press Ctrl+H again: everything comes back as it was.

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